Soft SkillsThinking & Problem-SolvingStandard Course

Critical Thinking & Structured Problem-Solving

Develop a disciplined approach to defining problems, separating evidence from assumptions, identifying root causes, comparing alternatives, and presenting defensible recommendations.

Recommended for

Duration

6 hours

Level

All Levels

Course Type

Standard Course

WORKSHOP FORMAT

Onsite / Online / Hybrid

Critical Thinking & Structured Problem-Solving

Main Business Outcome

Reduce premature solutions and improve the quality of business decisions.

Target Audience

Cross-functional teams, analysts, managers, project teams, and operational staff

Learning Outcomes

  • Frame business problems clearly and precisely.
  • Build issue trees and test hypotheses.
  • Evaluate evidence, assumptions, and alternative explanations.
  • Develop structured recommendations and action plans.

Skills Learned

Critical thinkingproblem framingroot-cause analysishypothesis thinkingevidence evaluationrecommendation development

Key Topics

  • Problem statements
  • facts and assumptions
  • root causes
  • issue trees
  • hypotheses
  • evidence quality
  • option evaluation
  • recommendations