Design Thinking
Use a human-centered process to understand problems, generate ideas, and test solutions quickly. Participants practice empathy research, problem definition, ideation, prototyping, and testing through a real business challenge.
Duration
6–12 hours
Level
All Levels
Course Type
Standard Course
WORKSHOP FORMAT
Onsite / Online / Hybrid
Main Business Outcome
Help teams solve problems through customer empathy, focused problem framing, ideation, prototyping, and testing.
Target Audience
Innovation teams, managers, product teams, marketers, service teams, entrepreneurs, and cross-functional project teams
Learning Outcomes
- Gather and synthesize user insight with empathy methods.
- Frame a focused and actionable problem statement.
- Generate, select, and develop solution concepts.
- Build and test a low-fidelity prototype.
Skills Learned
Key Topics
- Empathy research
- problem framing
- ideation
- prototyping
- user testing
- collaborative innovation
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