Soft SkillsNegotiationStandard Course

Strategic Negotiation & Win-Win Problem-Solving

Prepare and conduct negotiations with clearer objectives, stronger alternatives, better questioning, disciplined concessions, and a focus on creating sustainable value for all parties.

Duration

6–12 hours

Level

Intermediate

Course Type

Standard Course

WORKSHOP FORMAT

Onsite / Online / Hybrid

Strategic Negotiation & Win-Win Problem-Solving

Main Business Outcome

Improve negotiation outcomes while preserving important business relationships.

Target Audience

Sales, procurement, managers, project teams, account managers, and business owners

Learning Outcomes

  • Distinguish stated positions from underlying interests.
  • Define objectives, boundaries, and alternatives before negotiating.
  • Create value through questions, options, and trade-offs.
  • Manage concessions and difficult tactics with confidence.

Skills Learned

Negotiation preparationBATNAquestioningvalue creationconcession planningconflict management

Key Topics

  • Interests and positions
  • objectives
  • BATNA
  • reservation points
  • questions
  • options
  • trade-offs
  • concessions
  • difficult tactics
  • closure