Customer Experience & LoyaltyDigital MarketingStandard Course

Digital Marketing 101

Gain a practical overview of the digital marketing ecosystem and how channels work together. The course covers audience strategy, content, paid media, search, social, email, websites, funnels, and essential measurement concepts.

Duration

6 hours

Level

Beginner

Course Type

Standard Course

WORKSHOP FORMAT

Onsite / Online / Hybrid

Digital Marketing 101

Main Business Outcome

Build a shared understanding of digital channels, audiences, funnel roles, and campaign measurement.

Target Audience

Marketing beginners, SMEs, business owners, sales teams, and professionals moving into digital roles

Learning Outcomes

  • Explain the role of major digital marketing channels.
  • Define target audiences, objectives, and customer-funnel stages.
  • Select suitable channel and content strategies.
  • Build a basic digital marketing plan with KPIs.

Skills Learned

Digital marketing fundamentalsaudience targetingfunnel planningchannel strategycontent planningmeasurement

Key Topics

  • Digital marketing fundamentals
  • audience targeting
  • funnel planning
  • channel strategy
  • content planning
  • measurement