Course Catalogue

Explore Empathise's full portfolio of practical AI, marketing, data, and soft-skills courses — built for businesses that want capability, not just theory.

Showing 15 of 15 courses

15 courses
Generative AI 101
Beginner
AI & Transformation

Generative AI 101

Understand how generative AI works and how to use it effectively and responsibly for business tasks. Explore leading tools, prompt fundamentals, common use cases, limitations, output verification, privacy, and practical adoption guidelines.

Recommended for All Teams
6 hoursBeginner
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GenAI for Everyday Work
Beginner
AI & Transformation

GenAI for Everyday Work

Apply generative AI to common workplace tasks such as drafting, summarizing, planning, research, document review, and problem-solving. Participants build reusable prompts and a personal workflow for recurring work.

Recommended for All Teams
6 hoursBeginner
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Introduction to Python
Beginner
AI & Transformation

Introduction to Python

Learn the fundamentals of Python through practical data and business examples. The course introduces variables, data structures, conditions, loops, functions, file handling, and basic data analysis using commonly adopted libraries.

HR & L&DMarketing
12 hoursBeginner
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Data Storytelling & Presentation
All Levels
Strategy & Design

Data Storytelling & Presentation

Create clear, audience-centered presentations that convert analysis into decisions. Participants learn to structure an executive narrative, simplify slides, visualize evidence, communicate recommendations, and deliver with confidence.

HR & L&DManagement & Strategy
6–12 hoursAll Levels
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Community Learning Panels
All Levels
Strategy & Design

Community Learning Panels

Design and facilitate structured community learning panels that turn participant experience into shared knowledge. The course covers panel objectives, participant selection, inclusive discussion design, facilitation, insight capture, and follow-up learning activities.

HR & L&DMarketing
6 hoursAll Levels
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Sustainability & ESG
All Levels
Strategy & Design

Sustainability & ESG

Build a practical understanding of sustainability and environmental, social, and governance principles in a business context. Participants explore stakeholder expectations, material topics, risks and opportunities, responsible initiatives, and credible communication.

HR & L&DMarketing
6–12 hoursAll Levels
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AI
Intermediate
AI & Transformation

AI-Powered Data Analysis with Excel & Google Sheets

Use AI to support data cleaning, formula creation, exploratory analysis, interpretation, and insight communication in familiar spreadsheet environments. The course is designed for business users without advanced programming skills.

HR & L&DMarketing
6–12 hoursIntermediate
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AI for Operations & SOP Development
Intermediate
AI & Transformation

AI for Operations & SOP Development

Use AI to document operational knowledge, create clear SOPs, map workflows, design checklists, and improve consistency across teams, branches, and service environments.

HR & L&DManagement & Strategy
6–12 hoursIntermediate
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Business Communication & Executive Presence
All Levels
Soft Skills

Business Communication & Executive Presence

Communicate ideas, recommendations, and difficult messages with greater clarity, confidence, credibility, and audience awareness across meetings, presentations, and written business communication.

Recommended for All Teams
6–12 hoursAll Levels
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Critical Thinking & Structured Problem-Solving
All Levels
Soft Skills

Critical Thinking & Structured Problem-Solving

Develop a disciplined approach to defining problems, separating evidence from assumptions, identifying root causes, comparing alternatives, and presenting defensible recommendations.

Recommended for All Teams
6 hoursAll Levels
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Creative Thinking & Practical Innovation
All Levels
Soft Skills

Creative Thinking & Practical Innovation

Build practical creative confidence using structured techniques for reframing challenges, generating alternatives, combining ideas, prioritizing concepts, and designing rapid experiments.

Recommended for All Teams
6 hoursAll Levels
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Adaptability, Resilience & Working Through Uncertainty
All Levels
Soft Skills

Adaptability, Resilience & Working Through Uncertainty

Strengthen the ability to remain effective during uncertainty, shifting priorities, technological change, and organizational transformation by building learning agility, emotional regulation, and practical resilience habits.

Recommended for All Teams
6 hoursAll Levels
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Emotional Intelligence & Empathetic Leadership
Intermediate
Soft Skills

Emotional Intelligence & Empathetic Leadership

Help leaders understand and manage their own emotions while reading team needs, listening actively, creating psychological safety, and adapting communication to different people and situations.

HR & L&DManagement & Strategy
6 hoursIntermediate
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Conflict Resolution & Difficult Conversations
Intermediate
Soft Skills

Conflict Resolution & Difficult Conversations

Address disagreement early and constructively. Participants learn to prepare difficult conversations, manage defensiveness, listen for underlying concerns, de-escalate tension, and reach workable agreements.

HR & L&DCustomer Service & CX
6 hoursIntermediate
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Coaching, Feedback & Performance Conversations
Intermediate
Soft Skills

Coaching, Feedback & Performance Conversations

Help managers move beyond giving instructions by using coaching questions, clear expectations, observation-based feedback, and structured follow-up to improve employee capability and accountability.

HR & L&DManagement & Strategy
6 hoursIntermediate
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