Course Catalogue

Explore Empathise's full portfolio of practical AI, marketing, data, and soft-skills courses — built for businesses that want capability, not just theory.

Showing 18 of 18 courses

18 courses
Generative AI 101
Beginner
AI & Transformation

Generative AI 101

Understand how generative AI works and how to use it effectively and responsibly for business tasks. Explore leading tools, prompt fundamentals, common use cases, limitations, output verification, privacy, and practical adoption guidelines.

Recommended for All Teams
6 hoursBeginner
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GenAI for Everyday Work
Beginner
AI & Transformation

GenAI for Everyday Work

Apply generative AI to common workplace tasks such as drafting, summarizing, planning, research, document review, and problem-solving. Participants build reusable prompts and a personal workflow for recurring work.

Recommended for All Teams
6 hoursBeginner
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Introduction to Python
Beginner
AI & Transformation

Introduction to Python

Learn the fundamentals of Python through practical data and business examples. The course introduces variables, data structures, conditions, loops, functions, file handling, and basic data analysis using commonly adopted libraries.

HR & L&DMarketing
12 hoursBeginner
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E-Commerce 101
Beginner
Strategy & Design

E-Commerce 101

Understand the end-to-end fundamentals of building and growing an e-commerce business. Explore business models, platform selection, product assortment, customer acquisition, conversion, fulfillment, customer service, and performance measurement.

MarketingOperations & Supply Chain
6–12 hoursBeginner
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Building on Lazada & Shopee
Beginner
Strategy & Design

Building on Lazada & Shopee

Build and optimize a brand presence on Lazada and Shopee. Learn store setup, product listing, pricing and promotion, platform advertising, campaign participation, order operations, customer service, and seller-center analytics.

MarketingOperations & Supply Chain
6–12 hoursBeginner
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Sustainability & ESG
All Levels
Strategy & Design

Sustainability & ESG

Build a practical understanding of sustainability and environmental, social, and governance principles in a business context. Participants explore stakeholder expectations, material topics, risks and opportunities, responsible initiatives, and credible communication.

HR & L&DMarketing
6–12 hoursAll Levels
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AI
All Levels
AI & Transformation

AI for Managers & Decision-Making

Help managers use AI as a structured thinking and communication partner. The course focuses on converting meetings, reports, risks, and business information into clear decisions, action plans, and management communication.

MarketingFinance & Accounting
6–12 hoursAll Levels
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AI
Intermediate
AI & Transformation

AI for Marketing Strategy & Content Workflow

Apply AI across the marketing workflow—from customer understanding and campaign ideation to content planning, production, repurposing, and quality control—without losing brand consistency.

Operations & Supply ChainCustomer Service & CX
6–12 hoursIntermediate
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AI
Intermediate
AI & Transformation

AI for Sales Enablement

Build an AI-assisted sales toolkit for account research, meeting preparation, proposal writing, objection handling, and personalized follow-up. The course emphasizes faster preparation without sacrificing accuracy or client relevance.

Operations & Supply ChainManagement & Strategy
6 hoursIntermediate
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AI
Intermediate
AI & Transformation

AI-Powered Data Analysis with Excel & Google Sheets

Use AI to support data cleaning, formula creation, exploratory analysis, interpretation, and insight communication in familiar spreadsheet environments. The course is designed for business users without advanced programming skills.

HR & L&DMarketing
6–12 hoursIntermediate
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Content Strategy & Thought Leadership
Intermediate
Marketing

Content Strategy & Thought Leadership

Build a content system that creates authority, educates priority audiences, and supports commercial objectives. The course covers content pillars, editorial choices, executive thought leadership, distribution, and repurposing.

MarketingOperations & Supply Chain
6–12 hoursIntermediate
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Community-Led Growth & Brand Engagement
Intermediate
Marketing

Community-Led Growth & Brand Engagement

Design a community that offers meaningful member value and supports engagement, advocacy, learning, loyalty, and business growth across online and offline touchpoints.

MarketingSales & Business Development
6–12 hoursIntermediate
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Creator, Influencer & User-Generated Content Marketing
All Levels
Marketing

Creator, Influencer & User-Generated Content Marketing

Create credible creator and user-generated-content programs using clear objectives, creator selection standards, campaign briefs, content governance, usage rights, and performance metrics.

MarketingSales & Business Development
6–12 hoursAll Levels
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Business Communication & Executive Presence
All Levels
Soft Skills

Business Communication & Executive Presence

Communicate ideas, recommendations, and difficult messages with greater clarity, confidence, credibility, and audience awareness across meetings, presentations, and written business communication.

Recommended for All Teams
6–12 hoursAll Levels
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Critical Thinking & Structured Problem-Solving
All Levels
Soft Skills

Critical Thinking & Structured Problem-Solving

Develop a disciplined approach to defining problems, separating evidence from assumptions, identifying root causes, comparing alternatives, and presenting defensible recommendations.

Recommended for All Teams
6 hoursAll Levels
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Creative Thinking & Practical Innovation
All Levels
Soft Skills

Creative Thinking & Practical Innovation

Build practical creative confidence using structured techniques for reframing challenges, generating alternatives, combining ideas, prioritizing concepts, and designing rapid experiments.

Recommended for All Teams
6 hoursAll Levels
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Adaptability, Resilience & Working Through Uncertainty
All Levels
Soft Skills

Adaptability, Resilience & Working Through Uncertainty

Strengthen the ability to remain effective during uncertainty, shifting priorities, technological change, and organizational transformation by building learning agility, emotional regulation, and practical resilience habits.

Recommended for All Teams
6 hoursAll Levels
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Strategic Negotiation & Win-Win Problem-Solving
Intermediate
Soft Skills

Strategic Negotiation & Win-Win Problem-Solving

Prepare and conduct negotiations with clearer objectives, stronger alternatives, better questioning, disciplined concessions, and a focus on creating sustainable value for all parties.

Sales & Business DevelopmentOperations & Supply Chain
6–12 hoursIntermediate
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