Course Catalogue
Explore Empathise's full portfolio of practical AI, marketing, data, and soft-skills courses — built for businesses that want capability, not just theory.
Showing 30 of 30 courses
Introduction to Data Analytics
Build a practical foundation in data analytics and learn how to turn business questions into structured analysis. The course covers the analytics lifecycle, common data types, essential metrics, and basic techniques for exploring and interpreting data.
Data-Driven Marketing Strategy
Learn how to integrate customer, campaign, and commercial data into marketing planning and decision-making. Participants develop a measurable strategy that connects customer segments, objectives, channels, content, and performance indicators.
Data Storytelling
Transform data and analysis into clear, persuasive stories that support decisions. Participants learn to identify the core message, choose effective visuals, structure a narrative, and connect evidence to business action.
Data Visualization (Tableau / Power BI / Looker)
Develop interactive reports and dashboards using Tableau, Power BI, or Looker. The course can be customized to one selected platform and covers data connection, transformation, calculations, visual design, filtering, and dashboard publishing.
Dashboard Design & Utilization
Design dashboards that help people make decisions rather than simply display data. Learn to define dashboard users, organize KPI hierarchies, apply visual design principles, create actionable views, and establish a practical review rhythm.
Data-Driven Transformation
Create a practical roadmap for embedding data into strategy, operations, and decision-making. Participants assess current maturity, prioritize high-impact use cases, define governance and capability requirements, and plan adoption across teams.
Generative AI 101
Understand how generative AI works and how to use it effectively and responsibly for business tasks. Explore leading tools, prompt fundamentals, common use cases, limitations, output verification, privacy, and practical adoption guidelines.
GenAI for Everyday Work
Apply generative AI to common workplace tasks such as drafting, summarizing, planning, research, document review, and problem-solving. Participants build reusable prompts and a personal workflow for recurring work.
Introduction to SQL
Build essential SQL skills for retrieving and analyzing business data. Participants practice selecting, filtering, grouping, joining, and summarizing data using realistic customer, sales, and operational datasets.
Design Thinking
Use a human-centered process to understand problems, generate ideas, and test solutions quickly. Participants practice empathy research, problem definition, ideation, prototyping, and testing through a real business challenge.
Data Storytelling & Presentation
Create clear, audience-centered presentations that convert analysis into decisions. Participants learn to structure an executive narrative, simplify slides, visualize evidence, communicate recommendations, and deliver with confidence.
Sustainability & ESG
Build a practical understanding of sustainability and environmental, social, and governance principles in a business context. Participants explore stakeholder expectations, material topics, risks and opportunities, responsible initiatives, and credible communication.
AI for Managers & Decision-Making
Help managers use AI as a structured thinking and communication partner. The course focuses on converting meetings, reports, risks, and business information into clear decisions, action plans, and management communication.
AI for Sales Enablement
Build an AI-assisted sales toolkit for account research, meeting preparation, proposal writing, objection handling, and personalized follow-up. The course emphasizes faster preparation without sacrificing accuracy or client relevance.
AI for Operations & SOP Development
Use AI to document operational knowledge, create clear SOPs, map workflows, design checklists, and improve consistency across teams, branches, and service environments.
AI Workflow Design for Business Teams
Move beyond isolated prompts by redesigning recurring business processes as repeatable AI-assisted workflows. Participants identify where AI adds value, where human judgment is required, and how quality should be controlled.
Community-Led Growth & Brand Engagement
Design a community that offers meaningful member value and supports engagement, advocacy, learning, loyalty, and business growth across online and offline touchpoints.
Creator, Influencer & User-Generated Content Marketing
Create credible creator and user-generated-content programs using clear objectives, creator selection standards, campaign briefs, content governance, usage rights, and performance metrics.
First-Party Data & Privacy-Ready Marketing
Build a customer-data strategy that creates value for customers while respecting consent, privacy, and governance requirements. Participants map data collection opportunities and design responsible activation principles.
Marketing ROI, Attribution & Budget Optimization
Connect marketing activities to business outcomes using a practical measurement framework. Participants learn how to select meaningful KPIs, interpret attribution carefully, compare investments, and communicate results to management.
Business Communication & Executive Presence
Communicate ideas, recommendations, and difficult messages with greater clarity, confidence, credibility, and audience awareness across meetings, presentations, and written business communication.
Critical Thinking & Structured Problem-Solving
Develop a disciplined approach to defining problems, separating evidence from assumptions, identifying root causes, comparing alternatives, and presenting defensible recommendations.
Creative Thinking & Practical Innovation
Build practical creative confidence using structured techniques for reframing challenges, generating alternatives, combining ideas, prioritizing concepts, and designing rapid experiments.
Adaptability, Resilience & Working Through Uncertainty
Strengthen the ability to remain effective during uncertainty, shifting priorities, technological change, and organizational transformation by building learning agility, emotional regulation, and practical resilience habits.
Emotional Intelligence & Empathetic Leadership
Help leaders understand and manage their own emotions while reading team needs, listening actively, creating psychological safety, and adapting communication to different people and situations.
Influencing Without Authority
Develop the ability to gain cooperation, commitment, and alignment from stakeholders without relying on formal authority. Participants build credibility, understand stakeholder interests, and plan ethical influence strategies.
Strategic Negotiation & Win-Win Problem-Solving
Prepare and conduct negotiations with clearer objectives, stronger alternatives, better questioning, disciplined concessions, and a focus on creating sustainable value for all parties.
Conflict Resolution & Difficult Conversations
Address disagreement early and constructively. Participants learn to prepare difficult conversations, manage defensiveness, listen for underlying concerns, de-escalate tension, and reach workable agreements.
Coaching, Feedback & Performance Conversations
Help managers move beyond giving instructions by using coaching questions, clear expectations, observation-based feedback, and structured follow-up to improve employee capability and accountability.
Cross-Functional Collaboration & Change Leadership
Improve collaboration across organizational boundaries while building the alignment, communication, decision rights, and engagement needed to implement change successfully.
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